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Bony DuttaBD

Bony Dutta

@bonydutta

Customer Experience Associate

8/63 Bijoygarh, Kolkata, India

linkedin.com/in/bony-dutta-999471153

DukanDwarCalcutta Institute of Engineering And Management

Bony Dutta possesses strong analytical and quantitative skills, with expertise in analyzing patterns and trends in large datasets. He is knowledgeable in Data Mining, Data Analysis, and Data Visualization. He is also an expert in conducting primary and secondary research.

Experience

Customer Experience Associate

DukanDwar

E-commerce•Invalid Date - Present•Delhi, India

Addressing and resolving all the customer queries and concerns with respect to the product or company. Handle Customer Support Chatbot, Social Media Accounts, Manage Post And Deals. Working With Shipments Tools and Order Management. Working in WordPress for Product Upload and Product Update.

Graduate Trainee

Bharat Electronics Limited(BEL)

•Invalid Date - Invalid Date•Bangalore, India

Installation and Production support in military radar and AutoCad Drafting and production support. Working in Advance Excel, Vlookup.

Product and Marketing Executive

SUVACA TECHNOLOGIES

•Invalid Date - Invalid Date•Bangalore, India

Knowledge of electronics and component for Business and Relative component. Meeting customer and discussion on electric components. Meeting customer and understand their needs and develop relationships.

RF Trainee Engineer

•Invalid Date - Invalid Date•Kolkata, India

Survey and maintenance at Telecom Towe.

Education

Calcutta Institute of Engineering And Management

B-Tech

Electrical Engineering

Invalid Date - Invalid Date•Grade: CGPA: 7.32

Bijoygarh Vidyapith

Pure Science

Jan 2012 - Jan 2013•Grade: Percentage: 60%

Licenses & Certifications

Data Science

COGNITIVE CLASS

Issued: Invalid Date•Expires: Invalid Date

Data Science (DBA)

Issued: Invalid Date• No expiration

Electrical Design And Drafting

Issued: Invalid Date•Expires: Invalid Date

Skills

Team Management
Business Communication
Ms Excel
Ms power Point
Customer Service
Customer relationship Management(CRM)
Email Support Management
Electrical Design
Autocad Drafting
Data analysis
Data Visualizaton
MYSQL
R language
Python
Tableau
Advance Excel
VBA
VLOOKUP
Core Analytics
Production Support