Bhushan Kumar

Leading North America Retirement & Pension Valuation/Actuarial Rule Engine Transformation Program for Willis Towers Watson. Established standard methodologies across workstreams and conducted initiatives to increase digital adoption across the Valuation/Actuarial Enterprise Application Development Program. Managing program implementation, release planning, deliverables tracking, progress reporting, risks identification and mitigation strategies. Developed and maintained metrics and KPIs for project for cost, quality, technical performance and delivery through all the phases. Structured program governance and multi-level collaboration with engineering and business teams for scoping and prioritizing development activities based on business impact. Conducted analysis, researched and performed data collection to understand the client organization. Interviewed stakeholders, run focus groups and facilitated workshops. Prepare business proposals and presentations, identify issues and form hypotheses and solutions.

Performed business process redesign, product personas, change management, current state assessment and future state roadmap for Regulatory Reporting, Pension valuation and Annuities portfolios. Lead enterprise level Java migration projects providing strong oversight and governance on key strategic technology programs. Lead critical Pig to Spark migration project for Pension Confirmation Statement and Telemetry Wiretapping initiative (predictive analysis) for Regulatory Reporting Program. Partnered with India Operations and Robotics Teams to deliver AA and Java Bots to remove manual effort resulting in increase in resource efficiency. Lead full scale SAFe implementation and release planning in ServiceNow ITSM as Release Train Engineer. Provide coaching, mentoring and articulate Agile Standards as RTE, Scrum Master & Agile Coach. Managed production releases and collaborated with other Programs and ARTs. Maintained project plan, managed project risks and implement strategies at Program level. Actively engaged with the engineering and business stakeholders for prioritization, escalations, resolutions, quality and delivery.

Articulated business, financial, and operational requirements and product vision for the Client Asset Management Java Enterprise application. Drafted Business Requirement Document (BRD) and Functional Specification Document (FSD). Performed system analysis, documentation, testing, implementation, and user support for platform transitions. Assessed risks, analyzed processes, and gaps in capabilities for optimization and improvements. Conducted Agile transformation workshops for SAFe on-boarding. Synthesize complex information into concise, readable, unambiguous details. Implement technical initiatives for highly complex program impacting multiple lines of business or across the enterprise.

Developed and maintained UTF automation and functional test scripts to test various aspects of the client on-boarding process including Credit Union Integration(Experian, Transunion & Equifax). Tested new accounts user interface, system integration, and data validation. Played vital role in building the American Express Client Testing COE. Tailored testing procedures; tracked, prioritized, and organized defects.