Armaan Manzer
@armaan.manzer
Automation Analyst at Amazon
Bengaluru, India
Armaan Manzer is an automation analyst with around three years of experience at Amazon, where he worked as an Automation Analyst L3 managing tools, teams of up to 10, and resolving over 1,000 service requests. He holds a Bachelor of Engineering and Technology from RVS College of Engineering and Technology. His core skills include Selenium-based automation, data analysis, project management, and team management.
Experience
Automation Analyst L3
Amazon
Managed tool called THEMIS which was used to extract data from S3 bucket. SPOC for workbook called QUIP, used to allocate tasks between program managers and team leads. Managed a team of 10, allocated tasks efficiently in campaigns and regular activities. Managed huge traffic on promotional events which resulted in better performance by 10%. Worked with manual testers, developers, and BAs to ensure upstream test planning optimized for automated testing. Assisted with development & support training sessions for new users on the Marketing Automation platform. Resolved more than 1000+ service requests and maintained the integrity of SLA.
Process Associate L2
Amazon
Developed a set of procedures and guidelines for the process, resulting in a significant reduction in errors by 30% and improved compliance with regulatory requirements. Worked on both SMAC and ST team in CMT. Worked on MYRA, RUDRA and UPT for data collection and ticket generation.
Education
RVS College of Engineering and Technology
Bachelor of Engineering and Technology