ARAVINTH BOSE M
@aravinthbosem
ML Engineer at Tata Consultancy Services
Chennai
ML Engineer with experience in Generative AI, Machine Learning, and NLP. Currently working at Tata Consultancy Services for Walmart, focusing on LLM-powered chat applications, predictive modeling for fintech, and OCR engine development. Proven track record in migrating customer service systems to Google Dialogflow and achieving high customer satisfaction.
Experience
ML Engineer - Python, GenAI, Machine Learning, NLP, Computer Vision
Tata Consultancy Services (Walmart - client)
Engaged in the proof of concept (PoC) for a multi-modal Large Language Model-powered chat application for the Retail sector. Integrated LLMs with databases to enable querying through natural language. Implemented machine learning projects in the fintech domain using tree ensembles (Random Forest, XGBoost) for claims and disputes optimization. Developed computer vision solutions for retail to streamline claims processing using pytesseract and easyOCR. Led the migration of Walmart’s retail customer service system from Avaya to Google Dialogflow.
Education
Karpagam College of Engineering, Coimbatore
B.E.
Electronics and Instrumentation