Anurag Razdan

Driving ATMS, TMS and Weigh in Motion Solution Project Sales. Driving Bid Management new RFP participation. Handling IRC & MoRTH Compliances. Coordination with project managers for on ground smooth delivery. Handle communication with PD, IE and concessionaries. Drive product sale of MSWIMS, SWB, TMS, ATMS & HETC solutions. Handle Field project coordination and follow up. Work as per guidelines of EPC, BOT, HAM, OMT, DBFOT, and Toll Annuity Projects Models. Drive BOQs preparation of the projects, lead Price negotiations, Purchase Requisitions, Vendor Creation, Work & Purchase Order finalization, Contract Specification.

Led worldwide Customer support process, 24*7 Control tower & customer support operations. Led customer engagements & operations for Shipment monitoring Inventory Monitoring, Returnable Asset Monitoring & Field assent monitoring solutions. Handled Cloud based GPS, GSM, BLE, RFID, Wi-Fi based asset monitoring product lines. Led Incident management, Problem Management & Customer Support operations. Define SOP’s & Service Catalogues for customers. Provide trend analysis on customer issues & feedback for implementation in new solutions. Handle remote monitoring & real time alert dashboards for Location, Temperature, NIST, Humidity, Air pressure (altitude), Ambient light, Shock (impact), Acceleration, Tilt.

Led Service Delivery & Operations for TMS, HTMS & ATMS & GPS based Vehicle Tracking Solutions. Handled Project scope finalization, review of Contracts for bidding, commercial proposals, & tenders. Handled preparation of BOQs, Price negotiations, Purchase Requisitions, Vendor Creation, Work & Purchase Order finalization, Contract Specification & Change Orders for all additional works. Handled communication, meetings, reviews, safety violations reviews, rectification measures. Ensure proper documentation is maintained, audits & compliance. Owns IT MIS reports, defines new reports as needed for better operational efficiency, capacity planning, compliances, etc. Drive Project Management, Maintenance of TMS, ATMS & all types of Intelligent Transportation Systems as per industry standard.

Handled Service Delivery & Customer support for North & East India. Led large team of 75 resources in North and East part of management. Managed more than 20 K +Plus VTS Devices in region. Handled Dial 100, Taxi Dispatch, BPO Employee Tracking, Fleet Management, Routing Management Solutions. Conducted technical presentations for Proof of Content and product/service for business development of GPS based Vehicle solutions, BPO software solutions and customised products.

Handled PMRTS site installations and maintenance. Handled implementation of Radio Trunking Solution.

Handled sales & business development of HF, VHF & UHF wireless Devices. Handled HF Network establishment in state of Rajasthan.