Akash Chauhan

Responsible for Core, Staffing, Travel, PMS, Payroll, Attendance, Leave, Policy & Helpdesk support. Liaison to IT team for collaboration on new systems implementation and integration with current systems. Deliver improved process/solutions by executing projects from end-to-end, by participating in activities ranging from requirements gathering, gap analysis, solution design, process documentation, system configuration, test planning and execution, training documentation, delivery and deployment. Analyze business processes, and prepare detailed functional specifications for required development activities, including reports, interfaces, conversions, enhancements, and forms. Reporting, analytics and dashboards to provide business intelligence needs in the areas of headcount, data changes, self-service usage, employment trends, etc. Ensure workflows, approvals and notifications are operating as designed, Manage mass changes. Create documentation for processes and create training materials for users. Proactively scan for and resolve any system-related issues that could impact end-user experience, data integrity, or overall end-to-end system functionality. Support live systems by troubleshooting, and resolving issues, by working with end users and collaborating with IT team members. HR Operations: Monthly closure of Attendance & Leave management of all the employees. Collaborate with the team to resolve various HR related issues. Providing advice and support to numerous departments in the organisation regarding HR policies, processes, and best practice. Analysing and present reports of appropriate area of expertise, identifying errors and advising on solutions. Monitor internal HR systems and databases, Support HRBP in reviewing and approving or modifying budgets. Support Manager in Designing and implementing company policies and processes. Monitor key metrics, Act as a consultant to managers and staff regarding policies and procedures. Support HR Manager in Performance

Provide assistance to global managers and employees with time-sensitive requests, such as timecards, reports, HRIS (Workday) system navigation, etc. Investigates and resolves problems and provides solutions which may involve a network of resources. Provide standard reports, handle ad-hoc report requests and provide HR analytics on demand. Recommend new approaches, policies and procedures to affect continual improvements in efficiency of department and services performed. Support employees and managers with complex transaction processing and life cycle event management (e.g. transfers, promotions, employment separations, All hand etc.). Working within defined processes ensure all payments are successfully managed in a timely way (employee, third party and statutory). Understand the complexity of client diverse environment (i.e., workforce, locations, and benefit plans). Provide continuous feedback to peers, management, and HR and COE partners about internal employee service trends and opportunities for improvement. Provide superior customer service to employees and managers of client via customer portal, and other social channels. Follow defined process and procedure regarding data manipulation and sensitivity of data. Process compensation, benefits HRIS updates and give accurate response to the requester. Timely coordinate with leads with business for sensitive information and provide available insights. Provide current and future leaves details to employees and to the leads for further decisions.

Aligned, collaborate and calibrate with internal global stakeholders to understand business requirement. Strategizing talent pool from various channels like Agencies, Employee Referral & Career Portals. Aligning demand priorities and support from business in hiring and aligning recruitment team. Scheduling and aligning shortlisted candidate interviews with Business based on availability. Creating induction plan and providing orientation, address company policies & process to new hires. Responsible for smooth employee orientation and transitioning into teams. Creating weekly, fortnightly & monthly Sourcing Dashboard/Channel Scorecard & reports for business. Actively coordinating in campus drives, recruitment events & engagement activities. Act as single point of contact for designated candidates for ER related issues and career development concerns. Connect with employees regularly to address their grievances through counseling, coaching, and career development opportunities. Actively managing employee grievances and escalation throughout various levels and regions. Implementing people strategy & organization design to address the current & future business challenges & opportunities. Prepare monthly dashboards and reports on attrition and publish to the business leads. Aligning with APAC - HR& Business leads and providing clarity on HR issues and policies. Partnering with APAC - HR leads for implementing new policies, processes, gaps identification & improvement. Coordinating with HR leads for promoting, assisting & encouraging employee's involvement in Learning & development activities and keeping a track of completion. Evaluating training output thought surveys and feedback from business & publishing dashboard with Stakeholders. Aligned with stakeholders for structuring Org chart to promote better decision by Business leads. Aligned with Business leads in workforce planning and allocation of resource wherever requires. Actively aligned with backend team and act as

Talent Acquisition: Responsible form contractual till Sr. Manager hiring, Sourcing, Scheduling Interview & Salary Negotiation, Offer/Appointment/Confirmation letter generation. Induction & Orientation: Developing induction plan and implementing as per plan. Learning & Development: Analyzing training needs and arranging end to end, Maintaining Learning database. Organization Developing: Responsible for implementing necessary changes suggested by Top Management. Employee Engagement: Drive end to end engagement activities for all level employees. Industrial Relations: Responsible for Grievance Handling, Disciplinary Actions and Reward. Statutory Compliances: ensuring 100% Statutory Compliances, Factories Act, PF/ESIC/ Contract Labor. Employee Grievance: Responsible for Grievance Handling, Disciplinary Actions, Cause Notices, Suspension Letters. Extracting Data: Responsible for Zero defect Analysis, large volume Data extraction and presenting in Tabular, charts forms using MS-Excel, also prepared necessary HR dashboards (Headcounts / Training Hrs. / Salary sheet / Payroll / Loan sheets). Exit Management: Maintaining Voluntary & Involuntary Exit, 1st POC for any exit, performing smooth transition during exit.

Worked as Management Trainee with Syscom Corporation Ltd in Talent Acquisition from Jun'16 till Jan'17.