Ajay Pandey
@ajaypandey
Manager - IT at Nainital Bank
Delhi
Ajay Pandey is a seasoned IT professional with 11 years of experience in the Banking Domain, specializing in Core Banking Solutions and Internet Banking. He possesses strong technical skills in SQL Server and Oracle, coupled with expertise in web technologies like HTML, CSS, and JavaScript. His proficiency extends to data analysis, reporting (MSBI, SSRS), and managing complex CBS environments.
Experience
Manager - IT
Nainital Bank
Maintaining CBS System environment (Finacle, Fincraft). Responsible for writing SQL queries and procedures for validation, correction, and reporting. Involved in designing and developing charging modules, managing Internet Banking Site, and handling API integrations (VAAHAN). Also manages DC Operations, Team, and Shift Management.
Officer - IT
Nainital Bank
Managed RTGS NEFT Module Server running on SFMS. Handled NEFT/RTGS processing, bridging between NEFT RTGS Server and CBS Server, and rectifying system/operational issues. Involved in NGRTGS Implementation and UAT/Patch Implementation for RTGS and NEFT.
Senior Systems Analyst
Patni Computer System
Provided administrative level support to EMC database through CCA5 & CSI Oracle Application. Managed storage infrastructure, including TLA and FRU movements. Involved in creating Process and Training Documentation.
IT Research Analyst
gROUPe iSOURCe
Interacted with key IT officials of client companies (SAP, IBM, HP, CISCO). Identified problems related to existing IT infrastructure and found potential opportunities for business development. Maintained detailed MIS reports.
Customer Care Executive
Bharti Airtel Ltd
Handled requests, complaints, and queries of PST customers using internal software (Call Flow, CMS, PMS, CRM, etc.). Maintained MIS on agent performance, productivity, and attendance.
Service Engineer
Mirror Service & Solutions Pvt Ltd
Handled user accounts, network connectivity, LAN cabling, and resource sharing. Provided troubleshooting for software and hardware problems, including repairing and maintaining equipment.
Education
Indira Gandhi National Open University (IGNOU)
Master of Computer Application
Computer Applications
Kumaon Institute of Information Technology
Bachelor of Computer Application
Computer Applications
UP Board
Intermediate (10+2th)
UP Board
High school (10th)
Licenses & Certifications
Hardware Maintenance
Big Byte Computer Education