Default profile banner
PK

Puneet Kohli

@Puneet

Management Trainee at Genpact

New Delhi, Delhi, India

GenpactSikkim Manipal University

By making dedicated efforts as a responsible team player and by living up to the standards of the company I join, I see myself as an opportunity maker rather than an opportunity finder now and in the days to come.

Experience

Management Trainee

Genpact

•Oct 2023 - Dec 2024

Maintain and update client list of contacts for collections and notifying customers of delinquent accounts. Dispute resolution, billing adjustments and interaction with the sales team to resolve issues. Maintain Ageing Report with update status report and notifying Account Management of critical accounts. Knowledge of accounts receivable process, reconciling accounts and resolving discrepancies. Account reconciliation tasks to verify claims against invoices and customer account data. Hands-on with Collections and Accounts Receivable processes including resolving deductions, Assisting in getting invoices completed in timely manner and tracking payments. Handing deductions-denial for claims:- pricing discrepancies, returns and allowances, damage products, shipment queries , and billing errors. Team Handling - Mentoring and supporting a team of 10 - 12 people.

Pricing and Ordering coordinator

BT Global Business Services Pvt Ltd

•May 2018 - Jun 2023

Pricing quotations, Order management and produce feasible alternative solutions. Implemented streamlined procedures for order entry and pricing updates enhancing overall operational efficiency. Knowledge about Field services activity and good understanding about international trade and billing model like local to local, central to local. Analysis on Missing Billing or Fallouts, Maintain accurate and complete documentation of all billing activity. Worked on collections through coordination with customers for resolution of missing , ageing and pending payments. Experience in working with account settlement processes involving contract-based receivables/Handling invoicing disputes, corrections, and billing process. Dispute handling for incorrect billing and Customer account settlement against contract.

Process Associate for Account payables, and invoice/Billing clearance and payments

Sopra Steria India Ltd.

•Apr 2016 - Sep 2017

Bills/Invoice queries. Payments Queries/ Experience in Accounts Payable operations, ensuring timely vendor payments. Handled invoice verification, payment processing, and resolution of discrepancies. Assisted with account reconciliation for closing payable cycles and matching vendor statements/Dispute handling for pending payments. Final settlement against bills and closure.

CSA-II(Customer Support Associate-II)

Convergys India Service Pvt.Ltd.

•May 2014 - Aug 2015

Customer account support. Handling Plans, account and billing queries.

Education

Sikkim Manipal University

MBA(IT)

Information Technology

Jan 2013

Apex India

G.G.S. Indraprastha University

BBA(CAM)

Computer Aided Management

Jan 2009

Institute of Information Technology and Management

Central Board of Secondary Education

12th

Jan 2003

Guru Harkrishan Public School, NanakPiao, Delhi

Central Board of Secondary Education

10th

Jan 2001

Guru Harkrishan Public School, NanakPiao, Delhi

Skills

Microsoft Word
PowerPoint
SAP
SFDC
JDE
PEGA
Team management
Problem Solving
Communication
Accounts Receivable
Accounts Payable
Billing
Collections
Dispute resolution
Account reconciliation
Order management
English
Hindi
Punjabi