Karthik Pujari

•Managed a $2.8M+ portfolio across 39+ SaaS and enterprise projects, achieving 100% on-time delivery through seamless Release Management and ~99% customer satisfaction (CSAT). •Led cross-functional teams of 47 members across engineering, QA, infrastructure, and business functions, improving delivery efficiency by ~50%. •Delivered and managed an AI-enabled procurement and business operations platform supporting 190,000+ global users. •Ensured 99.44% SLA compliance and 100% system availability, driving high reliability and client retention. • Directed end-to-end SaaS delivery lifecycle, including project planning, sprint execution, backlog grooming, and release management using Agile methodologies. •Coordinated with stakeholders across 7+ countries, ensuring alignment on requirements, timelines, and deliverables. •Led enterprise integrations with SAP S/4HANA, Oracle EBS, MuleSoft middleware, Amazon Business, and third-party vendor systems. •Managed budgeting, forecasting, and variance analysis, ensuring projects stayed within financial targets. •Implemented risk management frameworks (RAID logs), reducing delivery risks and improving project predictability. •Delivered executive dashboards, KPI reports, and governance updates for leadership and steering committees. •Facilitated SOC I Type II audits, ensuring 100% compliance with audit standards. •Identified process improvement opportunities and implemented optimization strategies, increasing operational efficiency by ~49.99%.