Utkarsh Mukkawar

Successfully led the Voice Bot project, enabling several banks to recover approximately ₹80 lakhs in one year by automating customer interactions with defaulters using advanced text-to-speech, speech-to-text, and intent identification technologies. Managed and optimized Google Cloud Platform services, reducing monthly costs by approximately 27%, through identifying inefficiencies and implementing cost-saving measures. Enhanced process efficiency by about 50% during my internship, significantly reducing the time needed for key tasks through workflow optimization and automation.

Spearheaded development and implementation of an AI voice bot deployed across Banking, Education, and Elections sectors. Revolutionized customer interactions by intelligently responding to inquiries and enhancing user experiences. Proficiently managed Google Cloud Platform, overseeing VM and database instances. Meticulously configured firewall settings to ensure optimal performance and security across the platform. Designed and developed APIs for a banking risk detection product. Utilized React.js and Django for frontend and backend development. Enhanced system functionalities and user interfaces.

Graduated with a Bachelor's degree in Computer Science and Engineering. Gained a strong foundation in programming languages such as Java, C++, and Python. Completed coursework in data structures, algorithms, operating systems, and computer networks.