Default profile banner
KS

Karan Shinde

@user.2599183

Associate Manager at Infosys

Pune, India

https://www.linkedin.com/in/karanshinde112

INFOSYSAICTE, MUMBAI

Working as a Business Analyst and Project Manager, I have over 7+ years of experience leading large, cross-team initiatives. Problem solving, decision making, and streamlining initiatives are my core abilities. With these skills, I have helped deliver maximum value to stakeholders and proven to be an asset for the company's objectives.

Experience

ASSOCIATE MANAGER

INFOSYS

•Mar 2020 - Present•PUNE

Managed a team of 15+ UX/UI designers and developers, ensuring efficient resource allocation and timely completion of projects. Developed and monitored team KPIs, including project velocity and quality. Managed contractor relationships, ensuring smooth onboarding, offboarding, and contract management. Conducted cross-team retrospectives and change management for all identified design changes. Set product roadmaps, prioritized requirements, and estimated effort for planned releases. Led strategic planning process to craft engagement strategy that influenced stakeholders. Created process and SLAs for project tracking and delivery, resulting in a 10% reduction in project delays. Developed project tiers to classify types of work, resulting in a 20% increase in project success rate.

ASSISTANT MANAGER

INTERACTIVE AVENUES

•Mar 2018 - Feb 2020•MUMBAI

Acted as a single point of contact for all project-related activities, including billing and invoicing. Managed vendor onboarding and management. Managed projects developed on Magento, Node.js 7, and WordPress. Managed the website maintenance project for the Sitecore platform. Strategized and managed content management platforms for various clients. Collaborated with marketing staff in the development and production of visuals and content strategy. Managed a large on-ground and online campaign with approximately 600 influencers and an internal team of around 15 resources in IPL 2019.

OPERATIONS EXECUTIVE

HUNGAMA DIGITAL SERVICES

•Jan 2017 - Feb 2018•MUMBAI

Ensured timely delivery of the tasks assigned, resulting in a 100% success rate. Worked on multiple landing page development for marketing activities, resulting in a 20% increase in website traffic. Managed end-to-end website development project along with content strategy for CMS, resulting in a 10% increase in website conversion rate. Negotiated with clients and agency staff about the details of projects & timelines. Handled budgets, managing campaign costs and invoicing to client.

Client Servicing

Hungama Digital Services

Internship

Social Media Intern

Di-Mentions Studio

Internship

Education

AICTE, MUMBAI

POSTGRADUATE DIPLOMA IN MANAGEMENT

IT & MARKETING

Jan 2017

MUMBAI UNIVERSITY

BACHELOR OF SCIENCE

INFORMATION TECHNOLOGY

Jan 2015

Skills

Granular Documentation
Strategic Business Analysis
SDLC
Agile & Scrum usage
SOW & Proposals
Site Map
Process Flow
SOP
FRD/BRD
Wireframing
User Centric Analysis
User Story
User Journey Mapping
Articulate Communicator
Sitecore
Structured Planning & Execution
Ms Office
JIRA
Figma
Design Thinking