Kaushik Sethuraman
@user.2598597
Consulting Director, Operations at The Lingua Academy International
Chennai, India
A well-organized, reliable Product Manager, Project Manager, Interpreter and Translator with almost 2 decades of experience in leadership skills with a proven ability to analyze market trends and implement customer needs. Kaushik Sethuraman is an efficiently collaborative individual with stakeholders and cross-functional teams, fluent in French and Spanish, and well-versed in international business practices. He brings expertise in end-to-end project implementation, loyalty management platforms, and data analytics across diverse verticals.
Experience
Consulting Director, Operations
The Lingua Academy International
Leading Training & Translation departments. Handling daily operations and delivering services as per SLA. Established QA department reducing recalls by 97%. Onboarded new clients acquiring projects worth over $2 million. Implemented automation and tracking systems.
Senior Product Specialist (Manager)
Loyalty Juggernaut Inc
Delivered Digital transformation in SAAS products for customer engagement. Managed Data Analytics, Migration & Visualisation. Handled critical tasks such as Kafka topic creation and functional testing. Acted as project owner in client-facing roles using Agile and Lean frameworks.
Consulting SME, Operations
The Lingua Academy International
Led Training & Translation departments. Monitored continuous improvement of services. Established QA checkpoints. Managed Stakeholders and Customers on deliverables and project milestones.
Client Serving Consultant (Manager, Global Tax)
Ernst & Young GDS
Managed Product development, Team Management, Release Management, and Incident management. Oversaw Service Desk Management including Access, Applications, Messaging and Mobility. Conducted Tax Research and trained the Global Tax team in French and Spanish.
Associate Catalog French
Amazon Development Centre
Maintained Amazon Web Catalog for Amazon.fr. Handled vendor management and related translations with QC. Resolved Trouble Ticketing within approved SLA. Conducted meetings on Access, Applications, Messaging and Mobility.
Consulting Linguist, Training & Translation
The Lingua Academy International
Provided French, Spanish and Russian training for various institutes. Prepared tailor-made course programs for business owners in exports, audio-video, and medical domains. Acted as Corporate Trainer for language-based and project-based training.
Education
D.G.Vaishnav College, Arumbakkam, Chennai
Bsc.Biotechnology
Biotechnology
Affiliated to the University of Madras, Chennai.
The Ashram Matriculation Higher secondary school, Guindy, Chennai
Higher Secondary
The Ashram Matriculation Higher secondary school, Guindy, Chennai
X Standard
Licenses & Certifications
DALF C2 Level in French language
FLE France
DELE C2 Level in Spanish language
Embassy of Spain