Umang Asthana

@user.2570149

Implementation Engineer | Conversational AI & Software Development | Amelia IPsoft

Lucknow, India

https://www.linkedin.com/in/umang-asthana-037175199/

Amelia IPsoftVellore Institute of Technology

Umang Asthana is an Electronics and Communication Engineering graduate from Vellore Institute of Technology with expertise in Conversational AI, chatbot development, and enterprise software deployment. He currently works as an Implementation Engineer at Amelia IPsoft, specialising in deploying the Amelia conversational AI platform for major enterprise clients. With prior experience as a System Administrator at HCL and an intern at BSNL, Umang combines strong technical foundations in Java, JavaScript, Python, and machine learning with hands-on enterprise AI skills.

Experience

Implementation Engineer

Amelia IPsoft

•Apr 2021 - Present•Bangalore, India

Expertise in Conversational AI product Amelia. Developed and implemented enterprise software systems and use cases. Chatbot development, bug fixing, client communication.

System Administrator

HCL

•Nov 2020 - Apr 2021•Lucknow, India

Troubleshoot issues and outages. Ensured security through access controls, backups, and firewalls. Monitored performance, maintained systems, network administration.

Intern

BSNL

•May 2018 - Jun 2018•Lucknow, India

Exposure to Broadband Access Network, Fiber Optics, Intelligent Networks, Mobile Communication, GSM and CDMA. Field visits and collaboration with engineers.

Education

Vellore Institute of Technology

Electronics and Communication Engineering

Jul 2016 - Jul 2020•Grade: 7.25 CGPA

Skills

Java

JavaScript

Groovy

HTML

Python

C++

Conversational AI

Chatbot Development

Machine Learning

JIRA

Microsoft Word

Microsoft Excel

Network Administration

System Administration