SSSusmitha Shivaraj
@user.2460138
Senior Business Analyst
Coimbatore, Tamil Nadu, India
Susmitha Shivaraj is a Senior Business Analyst with 7 years of experience across HR, Audit, Sports, and E-commerce domains, adept at transforming business needs into actionable technical solutions. She has a proven track record of managing projects end-to-end with 98% on-time delivery, enhancing team productivity by 20%, and leading Agile ceremonies as a Scrum Master. Susmitha is proficient in Power BI, Tableau, SQL, Azure DevOps, and JIRA, and has worked across India and the UAE.
Experience
Sr. Business Analyst
Orion Innovation
Managed projects end-to-end ensuring 98% on-time delivery through effective planning and client management. Enhanced team productivity by 20% through process improvements. Converted business requirements into technical specs and delivered actionable reports to stakeholders.
Business Analyst / Scrum Master
Techjays
Led key Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and sprint reviews. Mentored team members in Agile practices and offered consultative insights tailored to client business needs.
Business Analyst
Pinnacle Seven Technologies
Created functional specifications, process flows, and user stories for project scope and requirements. Conducted stakeholder reviews to validate requirements and align with business goals.
Business Analyst
Nico International
Collaborated with stakeholders to identify business needs and translate them into functional requirements. Developed process flows and user stories, analyzed customer data, and optimized CRM processes to enhance business efficiency and customer satisfaction.
Education
Sri Ramakrishna Institute of Technology
Bachelor of Engineering
Electrical and Electronics Engineering