Suresh Raman

Facilitated Scrum Events– sprint planning, backlog refinement, daily scrums, sprint reviews, sprint retrospectives and managed impediments. Led PI Planning, PI Retrospective Scrum of Scrums, Scrum of Scrum Masters, Architecture discussion, Demos, Releases and managed Cross-Team dependencies, risks, impediments & conflicts. Trained, coached & mentored multiple scrum teams, Product managers and senior leaders on Agile Principles, Scrum Values, Agile metrics, Scrum/Kanban events & artifacts, sprint goal, Agile estimation, Product Backlog Management and User story writing/slicing. Developed custom Scrum boards having quarterly OKRs linked to sprint goals at program level & team level for better tracking and transparency in ADO & JIRA. Accessed and guided scrum teams to repair & reboot Scrum/Agile implementation across the organization by removing anti-patterns, eliminating waste, fostering collaboration & transparency and established many self-organized teams. Coached and guided teams in TDD, pair programming, peer review, test automation, cross-functional KT & automated release processes (CI/CD), reducing cycle time by 40% & increased team velocity by 60%. Trained, coached and guided product managers & scrum teams and established product charter for 12 teams to have a shared understanding. Successfully delivered platform modernization & cloud readiness effort for the payment systems as Technical Scrum Master.

Managed monthly Enterprise release, Weekly Minor/Patch releases, release planning, Stake holder communication/management, Risk & vulnerability management. Led and delivered product enhancement in partnering with System Reliability team, operations and 14 scrum teams to remove/lower the manual intervention. Managed a team of twelve for L2 support, overseeing a $5 million budget project that involved migration from a vendor platform to our new transportation automated rating and payment system. Led, managed & executed Data Center swap and successfully delivered it with none to very small impact to the business. Served as product manager/scrum master for Geographical data load [Address & postal code for North America, Europe & Asia] and third-party integration for mileage calculation and Delivered with a savings of 20%.

Established & Led 3 Agile QA teams across 3 countries and managed all the testing activities. Led a team of 4 members dedicated to migrate transportation contracts from the old system to the new platform using 1-day sprint model.

Led & automated Webservice test using SoapUI & supported sprint validation for Business Card Services, Wells Fargo.