Surabhi Mali

Worked on SAP system integration projects, resolving technical issues and optimizing system performance; improved system uptime by 25%. Streamlined international client management processes at Infosys Ltd., resulting in 20% reduction in response time and increased client satisfaction by 15%. Improved the ability to effectively communicate technical information to non-technical stakeholders and honed my skills in handling international clients which has been an asset to my organization. Collaborated with cross-functional teams to ensure the project’s success, while also staying up-to-date with the latest industry trends and best practices.

Executed practical tasks and meticulously crafted a business case study, showcasing proficiency in Business Understanding, Hypothesis Framing, Exploratory Data Analysis, Feature Engineering, and Machine Learning Modeling.

Actively engaged in hands-on data analysis tasks while collaborating closely with a project mentor, contributing significantly to data analytics initiatives.