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SRI SANKAR SIVAKUMAR

@srisankarsivakumar

Software Engineer

Madhapur, Hyderabad

MphasisSASTRA Deemed University

Highly motivated Software Engineer with experience in developing conversational AI solutions and full-stack applications. Proven ability to build and deploy chat bots using KORE AI XO platform and integrate complex systems. Skilled in AWS essentials, Docker, and various technologies including NodeJS, JavaScript, and MongoDB.

Experience

Software Engineer

Mphasis

•Jun 2022 - Present•Hyderabad, India

Built a complete conversational Smart Assist and Search Assist Bot integrating with XO platform web SDK. Connecting bot builder platform to Smart Assist for Agent transfers. Tested the built bot for UAT validation with Full Load & Delta Load batch jobs. Led a team of 4 to deliver multiple full stack development mini projects. Built & Deployed chat bots using KORE AI XO platform. Building interactive applications using CRUD operations. Used AWS essentials to create and deploy Docker containers.

Education

SASTRA Deemed University

B.Tech.

Electronics & Communication

Jan 2018 - Jan 2022

Publications: Affordable Smart Kit for Coconut Farm Management using IoT. Presented and certified at the 7th International Conference on Internet of Things and Connected Technologies (ICIOTCT) and published on Springer Journal, IIT Patna.

Licenses & Certifications

AWS Certified Developer Associate

AWS

• No expiration

Cisco Certified Network Associate (CCNA)

Cisco

• No expiration

Kore AI Search AI XO 11 Training

Kore AI

• No expiration

Kore AI Search Assist 2.0 & Contact Center AI Training

Kore AI

• No expiration

Kore AI Basic & Advanced Training of XO 10 & XO 11 Platform

Kore AI

• No expiration

Full Stack Certificate

Gradious Technologies

• No expiration

Skills

NodeJS
REST API
JavaScript
MongoDB
HTML
CSS
Networking & Routing
KORE AI XO Platform
KORE AI Search Assist & Smart Assist
NLP Utterance
Cisco Packet Tracer
AWS Essentials