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Seema Tonashyal

@seematonashyal

Associate Manager - Operations at Emids Technology

Bengaluru

https://www.youtube.com/watch?v=7UizvLTYhQ0

Emids TechnologyBangalore University

Seema R Tonashyal is an operations manager with 12 years of experience across Human Resource, Organizational Operations, and US Healthcare Operations. She specializes in HR generalist affairs, including employee hiring, policy frameworks, payroll, and grievance handling. Her expertise includes managing client stakeholders, driving continuous improvement initiatives, and consistently achieving high customer satisfaction scores.

Experience

Associate Manager - Operations

Emids Technology

Mar 2017 - Jun 2021Bengaluru

Contributed to Employer Brand Promotion by handling content writing, editing, and coordinating social media content (YouTube, Twitter, LinkedIn, Instagram, Facebook). Responsible for creating a Recruitment Marketing Platform and establishing a best employee referral program. Conducted Employee Engagement activities (R&R, town hall, CSR awareness, yoga sessions) and coordinated the Career Advancement framework. Centralized HR record creation and employee data management across India, US, and UK locations.

Team Lead – Human Resources

Emids Technology

Jun 2015 - Feb 2017Bengaluru

Managed employee relations and resolved queries pertaining to HR policies and processes. Assisted in the design and implementation of the appraisal system and drove process improvements for attrition control. Managed CSR activities and served on the events committee. Generated MIS reports (Attrition, Progression, Onboarding, Exit Survey) and maintained HR Dashboards. Handled payroll inputs, rewards & recognition, BGV/confirmation management, and contract management (MSA and NDA). Acted as SPOC for HR automation activities and POSH filing.

Senior Edit Researcher

Emids Technology

Jan 2014 - Jun 2015Bengaluru

Worked on functional and operational requirements of Fraud, Waste and Abuse (FWA) software (ACE) to safeguard against fraudulent use of Medicaid services. Identified and converted regulations into codifiable edits/logics for software implementation to restrict claims that do not follow state regulations.

Senior Medical Coder

Pradot Technologies Pvt. Ltd.

Aug 2012 - Dec 2013Bangalore

Worked on e-Clinical Work tool to bill for physician services. Coded (ICD/CPT/HCPCS) for various services (E&M, In Patient, Out Patient, etc.). Ensured timely filing and managed claim follow-up, payment posting, and patient statements. Proficient in CPT-4 coding, ICD-9 coding, HCPCS, NCCI, CMS, NDC, LCD, HIPAA, medical terminology, anatomy, and physiology.

Senior Medical Coder

Omega Healthcare Management Services Pvt. Ltd.

Sep 2009 - Aug 2012

Expertise in ICD-9, CPT, and HCPCS coding, adhering to AMA conventions. Proficient in Medicine: Surgery, Radiology, Pathology, In-Patient & Out-Patient coding. Conducted training sessions on ISO/ISM guidelines and worked on various software tools (eCW, Wellmont, rdp, rd-web). Ensured compliance with HIPAA & PHI data, and managed payer processes including Medicare, Medicaid, and third-party payers.

Education

Bangalore University

M.Sc.

Biotechnology

Jan 2009

Bangalore University

B.Sc.

Biotechnology

Jan 2007

Licenses & Certifications

Six Sigma Green Belt

Benchmark Six sigma

Issued: Jan 2017• No expiration

CPC certified (Certified Professional Coder)

AAPC (American Academy of Professional Coders)

Issued: Jan 2013• No expiration

HR Fundamentals for a Career in Human Resource

Issued: Jan 2019• No expiration

Train the Trainer Pro - No Beginners Allowed

Issued: Jan 2019• No expiration

Scrum and Agile Basics

Issued: Jan 2020• No expiration

Skills

Client Communication
HR Analytics
Risk Assessment
Project Management
HR Audit
Fraud, Waste & Abuse
Team Management
HR Automation
CSR
Quality Management
HR Policies & Procedures
Emotional Intelligence
Operations
HR Compliance
MS Office
ICD/CPT/HCPCS
HIPAA
Medicare
Medicaid