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Krupali Parekh

@krupaliparekh

Dy. Manager - Operations & Customer Relations at EquityPandit

Surat

EquityPanditMIT, Pune

Krupali Parekh is an astute professional with over 6 years of experience in Sales, Operations, and Customer Relations. Equipped with a Post Graduation degree in Finance, she possesses strong business acumen and leadership skills. She is proficient in managing customer lifecycles, team development, and office administration.

Experience

Dy. Manager - Operations & Customer Relations

EquityPandit

Jan 2001 - Present

Managing Customer Life cycle (on-boarding, leads management, grievance resolution, client relationship management, customer retention, etc.), Team Management (Mentoring, Training & Development), Basic office management (Petty cash, Office administration, Vendor payments), and partial HR work (Employee joining formalities, Attendance queries, Employee engagement programs).

Back Office Executive

Rise Infotech

Jan 2001 - Dec 2001

Maintaining client records, making client agreements & coordination, coordinating with sales team, and ensuring timely courier delivery of client documents.

Education

MIT, Pune

MBA

Finance

Jan 2015

S.N.D.T University

B.com.

Jan 2013

Skills

MS Office
Word
Excel
PowerPoint
CRM
Digio
Customer Relationship Management
Leads Management
Team Management
Office Administration