KARTIK SHARMA
@kartikkk
AgentOps Engineer at Formi
Chandigarh, India
Experience
AgentOps Engineer
Formi
Architected and deployed custom AI agents for enterprise clients, reducing configuration time from 12 to 2 weeks by implementing reusable, few-shot prompting frameworks for LLMs. Led the end-to-end deployment of AI solutions for 10+ major enterprises (incl. BBQ Nation, Cashify), delivering projects 15% ahead of schedule on average and achieving 90% client retention. Enhanced AI agent capabilities by integrating key third-party APIs (e.g. Zendesk), which automated client workflows and reduced manual data processing by over 15-20 hours per week. Led User Acceptance Testing (UAT) initiatives and delivered customized APIs that improved client integration and product reliability.
Education
CHITKARA UNIVERSITY
Bachelor of Engineering
Computer Science and Engineering
Relevant Coursework: Operating Systems, Computer Networks, DBMS, Software Engineering, Computer Organization and Architecture, Machine Learning, Discrete Mathematics.
Licenses & Certifications
Generative AI Learning Path (Beginner to Advanced)
Google Cloud
Introduction to Cybersecurity and Networking Essentials
Cisco Networking Academy
Java FullStack Developer
Data Structures & Backend with Java
Architecting Solutions on AWS