Baisakhi Mishra
@baisakhimishra
Sales Executive
Patna, Bihar
Baisakhi Mishra is a professional with over six years of experience in the Business Process Outsourcing industry. Their background includes roles such as Sales Executive, Customer Service Associate, and Loan Officer. They possess proven skills in customer interaction, technical support, lead conversion, and managing complex projects requiring multitasking and adaptability.
Experience
Loan officer
HDFC SALES PVT. LTD.
Responsible for prospecting with suspect leads, converting suspects to prospects, establishing contact, and follow-up until conclusion. Responsible for conversion of suspects to prospects to customers. Generating References based on conversation quality.
Sr. Customer Service Associate
FIRSTSOURCE SOLUTIONS LIMITED
Handle incoming chats, assist customer's with product features/information and technical queries.
Sr. Customer Service Associate
WIPRO
Worked for talk-talk CS&B for landline and mobile queue for chat and voice process and tech process.
Sales Executive
HBL GLOBAL PVT. LTD.
Worked as a sales executive for 1 year and 8 months in the credit card division for HDFC BANK.
Customer Service Associate
TECH MAHINDRA LIMITED
Worked for three Ireland CS&B and technical process for chat process.
Education
CALCUTTA UNIVERSITY
Bachelor of Arts
Arts