Anisa Chowdhury

Supported the design and development of BI reports; coordinated with internal stakeholders and product owners to determine business data reporting and analysis requirements; worked with Data Engineers to refine/develop metric definitions; supported production and business processes by resolving issues and creating visualizations and models; communicated data concerns and answers to stakeholders; delivered actionable insights into client products; used statistical tools to identify, analyze, and interpret patterns and trends; developed dashboards for daily, weekly, and monthly reporting needs; identified areas to increase efficiency and automation of 2 processes; provided technical training for freshers; gathered data from various sources for service improvement; developed reports for clients based on alert integration requirements; achieved monthly service improvement by 9-10%; created interactive dashboards using Tableau and Power BI.