AMIT KUMAR

Delivering and managing projects within defined scope through continuous monitoring the Project Plan. Meeting project deadlines by being compliant towards build quality or workplace safety. Planning, designing and scheduling phases for projects. Leading effective scrum calls with internal stakeholders and weekly client meetings, involving key vendors, to manage ongoing projects and quicker issues resolution. Managing team by leveraging interpersonal skills to utilize maximum potential of each of the team members, considering individual competencies. Achieving project deadlines by ensuring to keep both internal as well as external stakeholders aligned in the same page during the entire project timeline. Maintaining and publishing the risk register to avoid the project constraints. Ensuring to maintain healthy relationship with customer, key vendors. Retrospection after project gets delivered and accordingly lessons learned are executed in the future projects.

Maintained relationship with business partners working on Online and Auto-payment products, establishing Direct Debit process with existing Partners as well as on-boarding new partners for a seamless client experience. Developed an extensive knowledge base of end-to-end online and auto payment processes. End-to-end management of projects related to Direct Debit, Online Payments and other Alternative Payment modes. Led effective daily scrum call with internal stakeholders and weekly client meetings involving key vendors and internal partners (IT and Finance) to manage ongoing projects and quicker issue resolution. Assisted in operational aspects of payments processes, including assisting other teams and partners to deliver their commitments within set timelines. Identified and drive opportunities to improve payment efficiency, revenue protection and business economics. Managed payment operational processes. Managed to significantly increase mandate registration rate and thus increased online and auto-pay contribution. Managed to on-board some of India's largest Banks under Direct Debit arrangement.