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Sriharikrishna Agnihotram

@Srihari667

Sr eSupport Officer at IntouchCX

Hyderabad, Telangana, India

IntouchCXGlocal University

Dynamic and results-oriented Data Analyst with hands-on experience in data visualization, statistical analysis, machine learning, and automated reporting. Proven track record of turning raw data into actionable business insights using Power BI, Tableau, SQL, Python, and Excel. Skilled in developing dashboards, building predictive models, and performing end-to-end data cleaning and transformation. Seeking to leverage analytical expertise to drive data-backed decision-making and business growth.

Experience

Sr eSupport Officer

IntouchCX

Jul 2024 - PresentHyderabad, Telangana

Designing and maintaining interactive dashboards in Power BI and Tableau to track KPIs and operational performance. Automating data cleaning, transformation, and reporting using Python (Pandas, NumPy), Excel, and Power Query. Performing trend analysis and exploratory data analysis (EDA) to identify insights and improve reporting accuracy. Collaborating with cross-functional teams to improve data availability, reporting efficiency, and decision-making.

Education

Glocal University

MCA (Master of Computer Applications)

Computer Applications

Jan 2020 - Jan 2022Grade: 6.54

Kalinga University

Bachelor of Computer Science

Computer Science

Jan 2017 - Jan 2020Grade: 66.8%

Licenses & Certifications

Data Analytics Certification

CCBP NXT Wave

• No expiration

Data Science Certification

PW Skills

• No expiration

Skills

Python
MySQL
Power BI
Tableau
Excel
Google Sheets
Power Query
NumPy
Pandas
Matplotlib
Seaborn
Plotly
DAX
Regression
Classification
Random Forest
SVM
ANN
Data Cleaning & Transformation
Data Visualization
KPI Development
Statistics
Trend Analysis
Dashboarding