Zarka Fayaz

Automated Service Now change management process using Python bots, facilitating efficient change implementation and closure. Developed and implemented network automation projects, including network audit, pre-configuration checks, and post-configuration actions. Utilized Python and APIs to generate customized reports from Cisco DNA Center (DNAC) and Identity Services Engine (ISE). Automated browser tasks using Selenium, optimizing workflows and enhancing productivity. Worked with MySQL databases for data storage and retrieval in automation projects. Designed and implemented a skill analysis portal/dashboard, Change Management dashboard using Python and Grafana. Automated the iOS bundle installation process, simplifying device provisioning. Conducted backup status checks, certificate status checks and backup deletion for ISE, DNAC, and Cisco Prime. Created scripts for network sanity checks on a large number of devices, ensuring network stability and reliability. Utilized Selenium to automate DNAC RBAC validation, streamlining access management based on roles.

Designed and implemented automation solutions to improve network performance and streamline operations. Utilized Python libraries like pandas and matplotlib for data analysis and visualization, providing valuable insights for decision-making. Developed data solutions to handle large datasets and optimize data processing workflows. Generated reports and dashboards using Python, Power BI, and Grafana, facilitating data-driven decision-making. Worked on the pan India outage automation project using Python and different data analysis libraries, creating dashboards for Airtel's pan India network. Created internal SLA (Service Level Agreement) reports and dashboards for monitoring and analysis purposes. Utilized web scraping techniques to fetch essential information from applications, enabling efficient data retrieval. Worked on CRC (Critical Resource Consumption) report generations using powerful Python libraries. Collaborated with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products. Conducted code reviews, ensuring code quality and adherence to coding standards.