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Ganja Teja Sri

@user.25855302

Orcall Leap Developer at Infosys

Hyderabad, India

INFOSYSSchool of Engineering and Technology, Sri Padmavati MahilaVisvavidyalayam, Tirupati

LEAP Developer with 2 years of experience developing and implementing Leap-based solutions. Good understanding of Client needs and goals for Usecases development. Motivated team player who collaborates with other members of the team to address the complex requirements for effective project completion. Effective communicator who can facilitate meetings with individuals and groups to understand and articulate their requirements. Skilled in collaboration, poc, and troubleshooting/debugging.

Experience

Orcall Leap Developer

INFOSYS

•Mar 2022 - Present

Provided technical support to internal users regarding Leap usage and troubleshooting issues with existing sites and communicating with users for further Leap work. Developed and maintained Leap applications using Sql queries, Python based algorithms. Experience in working with Ticket analytics and create clusters and showing it to a dashboards. Identify elimination and automation opportunities using Problem Management Analysis(PMA). To Monitor applications using certain operations and showing it on dashboards. To Monitor batch jobs useful to keep track of jobs and result into user understandable data in graph form. To Create workflow and Auto generate it through Leap automation. To Provide extensive support to customers on Leap-related Applications. Experienced dashboards work to customize look and feel of Leap page using MySQL queries.

Education

School of Engineering and Technology, Sri Padmavati MahilaVisvavidyalayam, Tirupati

B. Tech

MECH

Jan 2021•Grade: 81.3

University/Board: UGC

Narayana Junior College, Ramachandrapuram

Intermediate

Jan 2017•Grade: 97.8

University/Board: BIE

S.I.G.Mpl High School, Ramachandrapuram

S.S.C

Jan 2015•Grade: 9.3 GPA

University/Board: BSE

Licenses & Certifications

Infosys certified Live Enterprise Application Platform

Infosys

• No expiration

Infosys certified MySQL Associate

Infosys

• No expiration

Infosys certified Python Associate

Infosys

• No expiration

Skills

Python
MySQL
Leap
Ticket analytics
Problem Management Analysis (PMA)
Troubleshooting
Debugging
Collaboration
Sql queries
Python based algorithms
Dashboards