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Sonali Barua

@sonalibarua

CRM Executive at Share Samadhan Ltd

Jamshedpur

Share Samadhan LtdNDIM

Sonali Barua is a motivated CRM Executive with 1 year of progressive experience. She is an energetic self-starter skilled in building relationships and achieving sales goals. She possesses strong analytical capabilities, enabling her to collect, organize, and disseminate information accurately. She is adept at mastering new technologies and working independently in challenging environments.

Experience

CRM Executive

Share Samadhan Ltd

•Jul 2021 - Present•New Delhi

Built relationships with customers and community to establish long-term business growth. Achieved sales goals and service targets by cultivating and securing new customer relationships. Resolved problems with high-profile customers to maintain relationships and increase return customer base. Collaborated with upper management to implement continuous improvements and exceed team goals. Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Inside Sales Intern

TBM Technologies

•Feb 2021 - Jul 2021•New Delhi

Worked here as Inside sales intern. Collect data of FMCG and consumer goods product from different E-Commerce Site. Lead Generation of targeted customer from LinkedIn and other social media platform. Perform Cold Calling to pitch the targeted customer about our Servies i.e. Lucky CX.

Data Analytics Intern

Tata Steel

•May 2019 - Jul 2019•Jamshedpur

Worked on the Project titled as Assets Categorization of L&T Network. Establishing data of L&T Product in Excel Files. Use the result to improve Security and compliance with graph.

Marketing and Sales Intern

Aim India Pvt Ltd

•Nov 2018 - Dec 2018•New Delhi

Worked on a Project as Marketing Penetration Strategy. Performed Cold Calling to pitch out the Potential Customer. Conducted Secondary Research on Taxation and different investment Sector. Used Mailchimp and CRM systems to send targeted emails containing promotions.

Education

NDIM

PGDM Marketing & Business Analytics

Marketing & Business Analytics

•Grade: 62.7 %

Kolhan University (Women’s Collage)

BCA

Computer Application

•Grade: 74%

Baldwin High School

12th Commerce

Commerce

•Grade: 53%

Baldwine High School

10th

•Grade: 6.2 (CGPA)

Licenses & Certifications

Advance Google Analytics certified

• No expiration

SQL Database Fundamental

• No expiration

Skills

Promotions planning skills
Sales performance monitoring
Analytical problem-solving
Team player
Excel formatting
Advanced Excel
Complex Excel formulas
Excel proficient
SQL