Shalu Chaudhary

Responsible in creating coding and testing the existing functionality and adding new functionality as per the client requirement. Handling of production defects and on call support. Conduct defect review & code review meetings with client. Writing the complex and effective DBI’s for the defects and data problems which were implemented in production. Data analysis, verification and migration. Planning and developing releases to the client on different environment. Preparing the design documents as per the client requirements.

Responsible for providing best-in class technical service to a global customer base. Involved in the Airtel Transition to Amdocs, including initial KT and Hands-on. Managed day to day tasks and cross application work. Responsible for Business Reports Automations, IOC Preparation and Alert Monitoring Automations. Led automation efforts that reduced incidents drastically. Key achievements include rectifying bulk data reduction from a day to 1 hour, automating customer and business reports, and preparing SQL scripts to find revenue discrepancies.