Mukesh Pandey

Involved in full recruiting life cycle & end to end recruitment. Ensuring background verification of newly joined employees. Handling induction sessions and induction training plan of employees. Designing & implementing effective HR policies as per employment regulations. Responsible for managing documentation of employee life cycle like offer letter, appointment letter, transfer/promotion letter, monthly pay slip, relieving letter, experience letter, etc. Responsible for HR budgeting part including forecast of upcoming expenses. Responsible for implementation of performance management process. Process monthly salary based on company norms. Recruited and trained freelancer's 100+ employee for different project on month-on-month basis. To handle grievances related to term of employment, leave, and salary. Managing House Keeping, Transport Facility, and Event Management. Experience in developing procedures & service standards for business excellence. Proven Track Record of creating, implementing & managing SOPs and streamlining workflow. Effective leadership & people management skills. Strong data management & analytical skills with ability to coach & provide effective feedback and construct the performance improvement action plans for driving performance.

Preparation of Agreements Documents likes NDA, OEM, MOU, and Vendor Agreements. The Liasioning in government tenders include submissions of application, processing and obtaining assurance/sanction, complete the work and obtain release order. Managing, monitoring & deploying the proper communication to team members for ongoing contests, products launch, and keeping the distributors updated as well. Manage relationships with key operations vendors, track vendor pricing, rebates, and service level agreement (need-based). Review and approve all operational invoices and ensure they are submitted for payment on-time submission. Monitor employee productivity and optimize procedures to reduce cost. Record keeping and maintaining data of GST invoicing and taxation. Handling HRIS, Database Management, Client Management. Responsible for client query and grievance handling and assuring to provide a resolution within defined TAT. Ensure adherence to standard operating procedures (SOP's) and policies. Overall managing payable function which consists of following processes for employee reimbursements, vendor payments, rent disbursements, and statutory remittances. Coordinating employee recruitment, selection, training, performance assessment, work assignments, salary, and recognition, and disciplinary actions. Selection & setups of a new office.

As startup company was responsible for implementation of operation process, documentation drafting for different departments, agreement drafting, and manpower planning. Actively part in drafting in CRM for Invoicing/HR management/Vendor Management software. On successful implementation on management process got promoted to Manager – Operations to handle new ventures and task.

Within One year got promoted to handle Operation & BR Collection Function.

Within One year got promoted to handle reporting of two States & in the second year promoted to handle reporting of the North region with direct reporting changed from Branch head to Zonal Head.