Kanishk Gupta
@kanishkgupta
Machine Learning Engineer at Kapture CX
Delhi, India
Kanishk is a skilled machine learning professional with four years of experience designing and developing ML models and systems across diverse industries. He possesses expertise in data analysis, enhancing existing models, and revamping business processes. He is proficient in collaborating with high-performing teams to develop ML frameworks and solutions that optimize time and drive business growth.
Experience
Machine Learning Engineer
Kapture CX
Working on Template Recommender for helping customer support. Worked on Response classifier for social media to help agent in CRM. Worked on the chatbot that helps E-Commerce for answering for their queries. Made a ticket classification system to help customer support. Built a question answering system that extracts answer based on the given context. Built OCR masking API that mask Aadhaar, pan number for Insurance Companies.
Machine Learning Engineer
Neuronimbus Software Services
Built a sentiment analysis model on hotel reviews using machine learning. Worked on product recommender system for E-Commerce. Built a chatbot integrated with WhatsApp and image recognition.
Education
Guru Gobind Singh Indraprastha University
Bachelor of Technology