Nidhi Barnwal

Orchestrated a complete overhaul of the product delivery framework for a 100-member cross-functional team by implementing a centralized Jira roadmap and mandatory estimation protocols. Transformed development predictability from a 29% baseline to a sustained 90%+. Serve as the primary liaison between technical teams and organizational stakeholders. Initiated strategic process improvements across Tech, HR, and Onboarding departments.

Spearheaded the planning, execution, and delivery of multiple technical projects concurrently. Integrated GitHub Copilot and Claude for AI-assisted requirement writing. Served as primary lead for post-sales project lifecycles, requirement analysis, and scope change management. Partnered with designers using Balsamiq and Figma to ensure user-centric design.

Managed critical incidents and requests across SAP, IDM, Workday, and Active Directory. Directed Service Governance by auditing incident lifecycles to ensure 100% SLA compliance. Enabled auto-ticket routing in ServiceNow to reduce incident queue influx.

Professionally trained in Java, Advanced Java, JavaScript, JSP/Servlets, and HTML.

Conducted an in-depth study and design of optimum LC filters for BLDC motor drives. Developed high-fidelity filter models and simulated BLDC motor drive loads using MATLAB.