Dhruv Aggarwal is an experienced Software Engineer specializing in Enterprise Conversational AI and Full Stack Development. He has a proven track record of developing customer-centric solutions, including virtual assistants and AI bots, enhancing user experience for large user bases. Proficient in technologies like React.js, Node.js, AWS, and NLP, he also has experience in training ML models and deploying deep learning solutions.
Experience
Developer – Enterprise Conversational AI
IDFC First Bank
Researched and developed optimized and customer-centric solutions enhancing over 100k users’ experience by 90%. Implemented virtual assistants for WhatsApp channel, resulting in 70% boost in user convenience and accessibility. Specialized in Full Stack Development of end-to-end AI bot integrated websites with React.js, Node.js and Kore.AI. Collaborated with business, design & parallel teams for successful delivery of service bot to over 1 million users.
Software Engineer Intern
Recruit CRM & ATS
Trained ML models to bulk parse resumes for Applicant Tracking System, enhancing the recruitment process. Automated model evaluation, making the process 3600 times faster and reducing labor by 80%.
Education
KIET Group of Institutions, (AKTU)
Bachelor of Technology
Information Technology
Gurukul The School, (CBSE)
Class XII (Senior Secondary)
Gurukul The School, (CBSE)
Class X (Secondary)
Licenses & Certifications
Infosys Certified Software Programmer
Infosys