Deeksha Verma

Worked closely with real estate agents and attorneys to ensure timely closings. Audited loan files end-to-end per lender guidelines. Validated documents (invoices, credit reports, tax reports, appraisals, disbursement ledger) to ensure compliance. Provided consultative conversations, resolving customer complaints and identifying unmet needs. Resolved client escalations through investigations. Managed purchase contracts and collected time-sensitive documents.

Analyzed collateral documents for conformity with loan processing criteria. Made necessary amendments to documentation adhering to investor guidelines. Performed research on requests and followed up on deficient documentation with stakeholders. Communicated with Insurance companies to obtain missing documents. Verified due diligence on customer details, addresses, and coverages. Mentored new employees.

Learned practical use of SAP for accounts payable, beating processing targets by 20%. Entered financial transactions with 100% accuracy. Verified incoming invoices and audited accounts payables documents for exports and imports. Performed TDS/TCS calculations with verification of PAN details.