Bharti Bansal

Monitored and reported on the overall progress and health of multiple projects within the portfolio, ensuring alignment with organizational objectives. Developed and executed project plans, including scope definition, resource allocation, risk management, and communication strategies, resulting in on-time and within-budget project completion. Conducted regular status meetings, milestone reviews, and post-project evaluations to monitor progress, identify issues, and implement corrective actions. Managed and provided strategic direction to a team of project managers, overseeing their project portfolios, ensuring adherence to timelines, budgets, and quality standards, while fostering a collaborative and high-performing team culture. Identified and mitigated project risks by proactively assessing potential obstacles, developing contingency plans, and escalating issues as necessary to maintain project momentums.

Orchestrated the end-to-end implementation for multiple clients, ensuring adherence to project timelines, scope, and budget constraints. Acted as a primary point of contact for clients to understand their use cases, gather and document requirements and provide training on Sprinklr modules along with providing regular project updates, managing expectations, and resolving issues to maintain high levels of satisfaction. Tailored to meet client-specific requirements through advanced customization and configuration, enhancing system functionality and usability. on Sprinklr Research, Social and Care module along with working on technical details like queries, API and SSO. Collaborated closely with sales, development, and support teams to align implementation strategies with business objectives and technical requirements. Conducted comprehensive training sessions for client stakeholders on functionality, empowering users to maximize productivity and operational efficiency. Responsible for interacting with the client and gathering the requirements as per client needs and solutioning.

Developed and maintained secure and scalable web applications for managing patient records and healthcare workflows, ensuring compliance with HIPAA regulations. Designed and implemented front-end interfaces using Angular, enhancing user experience for both patients and healthcare professionals. Built and optimized back-end services using Java and sql, improving data processing, speed and reliability.