Bharat Singh

Responsible for implementing strategic initiatives in Global New Vistas Program Team. Coordinated with leaders to set up Ramp Up Targets and supported RDU SPOCs to achieve targets. Led the Program by supporting WPC, TAG, HR, Delivery, and Central Team in activities related to hiring, onboarding, training, deployment, and attrition. Prepared monthly data and presentations for leadership review, analyzing attrition, time to bill freshers, and utilization to identify root causes for inefficiencies. Handled Resource Assignation & SR Portal for assignations, delimitations, and opening PRFs. Formulated actions based on employee satisfaction survey and partnered with stakeholders to design and implement the pilot batch of Career Development Plan for NV Freshers.

Managed kick-off initiation with multiple stakeholders, SOW preparation, and scoping/estimation for IT Infra Projects. Monitored project risks and scope creep. Assisted in standardizing governance dashboards, analytics, and reports for PMO and QA function. Managed client expectations and provided strategic direction during implementation. Handled requirement gathering, problem-solving, and ServiceNow Reporting Module Administration. Managed Disaster Recovery / Business Continuity Plan in test/mock drills.

Responsibilities included property paper audits, vault management, and preparing reports and dashboards. Managed property papers dispatch to clients and within company locations.

Responsibilities included preparation of national/zonal reports and dashboards, sales performance audits in ERP, and data audits and testing of Web-ERP.