Apurva Borkar

Collaborate closely with stakeholders to design, develop, and improve product road maps, empathizing with clients needs and development feasibility. Translating clients requirements into clear user stories, product backlogs, and acceptance criteria. Ensured effective communication with the scrum master, BA,QA, Implementations, and DevOps while working closely with the development team. Implementing Scrum and Agile methodologies for streamlined project processes. Working on the mock-ups and flow diagram , and preparing documentation for the projects or product/ tools. Managed project timelines, tasks, and resources for timely implementations.

Showcasing the E-LXP to clients, detailing technical aspects of key features, and providing insights into configuration parameters and platform functionality. Collaborated on project scoping with sales and solution teams to align with client needs. Led software customization for meeting client requirements. Managed project timelines, tasks, and resources for timely implementations. Conducted rigorous system testing, issue resolution, and fine-tuned configurations. Maintained strong client relationships as the primary contact. Contributed to process improvements for efficiency and client satisfaction. Conducted system analysis and architected customized solutions. Designed and executed deployment plans with thorough testing. Provided strategic guidance to clients on best practices and technology. Developed detailed project documentation, including system architecture diagrams. Managed teams for respective clients, identifying opportunities for enhancements.

Implemented and installed diverse solutions for customer needs in test and production environments. Specialized in e-Learning platforms, maintaining LMS to meet client requirements. Managed client relationships, addressing technical needs, installations, and ongoing architecture processes. Assisted clients with technical design concepts, diagnostic tests, and quality standards. Identified and addressed potential system failures, maintaining customer relationships. Managed escalated field activities, promptly resolving malfunctions and crises.

Lead generation expert using diverse channels: cold calling, email, and client engagement. Specialized in Storage, Server, and Backup solutions (IBM, Hitachi, VM ware backup). Established client relationships for sales goals and new opportunities. Direct collaboration with top management and IT teams across industries. Implemented CRM for streamlined sales, improving lead conversion rates. Spearheaded business growth, increasing annual revenue. Cultivated lasting relationships with key clients and partners for enhanced retention. Conducted market research, identifying trends for successful new product launches. Collaborated on cross-functional teams for tailored solutions, ensuring high customer satisfaction. Successfully negotiated high-value contracts, consistently exceeding annual sales targets.

Acquired leads via email and cold calling, transforming inquiries into fresh prospects and Conducted regular follow-up calls, maintaining updated reports per client requirements. Managed database operations, overseeing data cleaning and management services. Proficient in data research, digital marketing, email marketing, and web design. Achieved successful closures of substantial contracts, consistently exceeding sales targets. Nurtured leads through daily activities, including research and email engagement, contributing to sustained growth.