ANJALI SINGH

Handling Banking candidates, floating the details to respective team members for sourcing and/or head hunting. Responsible for end-end recruitment with multiple roles, including sourcing, screening, and selection. Utilizes job portals and employee referrals for sourcing. Manages end-to-end technical (IT) Recruitment and coordinates with clients for new requirements and candidate feedback.

Provided support and advice to customers in making purchasing decisions. Handled customer expectations and built strong relationships to ensure customer satisfaction. Managed inbound calls and conducted sales presentations to existing and potential customers.

Drove the team towards achieving monthly targets in the Credit Card Department. Managed, developed, and trained employees, conducting performance reviews. Built business by identifying and selling prospects and maintaining client relationships.

Achieved daily sales targets in Credit Card. Contributed to team effort and achieved customer loyalty through proactive service management. Sold products by establishing contact and developing relationships with prospects.

Resolved interpersonal conflicts and responded to customer concerns promptly. Maintained client relationships by providing support, information, and guidance, and recommending new opportunities.