ABHAY BHADOURIA

Driving Discipline with Motivation; Lead Utilization and Control; Daily Attendance and Discipline; Hourly Sales Flow and Consistency; Control on Mis-Sell and Mis-guiding information; CRM Hygiene; Hiring

Driving Inputs and Sales Funnel Creation; Lead Utilization and Open Leads Check; Sales Audit and Coaching Frontliners; Sales Ethics and Learning Experience; Monthly, Weekly, Daily and Hourly Sales Target Checks; CRM Hygiene

Sub-handled a team of 5+ members and was directly responsible for the revenue charts of assigned people. Analyzing the pitch of assigned members so they can develop a relationship with the customer over the call. Develop SOPs for assessing and executing revenue generation processes.

Develop new business and long-term account opportunities through prospecting and cold calling. Develop, coordinate and implement marketing plans to maintain and increase existing business and capture new opportunities. Develop sales presentations, conduct seminars and participate in meetings with clients and external vendors. Provide digital learning solutions to customers in the K-12 segment by doing career and academic counselling sessions for students. Research competitors and analyse customer behaviour to ensure maximum sales.

Responsible for delivering product training, sales training and soft skills training to more than 400 sales employees and around 750 retailers in different cities like Agra, Mathura, Firozabad, Etah, Etawah, Tundla etc to achieve desired sales target. Preparing training assessments like comparison charts, current market trends, latest technologies, new products and latest features to beat the competition in the market. Discover new training techniques, strategies and action plan to achieve the desired sales target. Responsible for collecting feedback from the market by doing market surveys and preparing data on the current market scenario. Create product hype and promote company products by organizing different types of events in the market.

Responsible for delivering product training, sales training and soft skills training to around 100 sales executives on more than 55 sales points. Responsible for ensuring proper knowledge of our sales executive regarding products, branding, competitive brands and new technologies. To maintain good relations with retailers and resolve their issues, we can maintain a harmonious working environment for sales executives and grow business with them. To ensure the grooming of our sales executives and branding on sales points as per company standards. Responsible for the motivation and solving issues of our executives so they can easily meet their desired sales target. Responsible for checking the monthly sales tracker and daily stock inventory report at every sales point.

Responsible for understanding customers' needs and then demonstrating the best smartphone of Samsung which will fulfil all their needs at a reasonable price and persuade customers to purchase that product. Responsible for resolving all customer queries and maintaining good relations with customers so they have a strong belief in our brand. Responsible for maintaining proper inventory, daily sales reports, grooming, branding and proper knowledge as per company standards. Responsible for maintaining good relations with dealers and other brand promoters to maintain a harmonious working environment. Responsible for working in coordination with the sales and training team so I can improve my personality and sales skills. Responsible for achieving desired sales and increasing the productivity of sales points and providing financial gain to the dealer.

Same work and responsibilities which is in Samsung India Electronics.

Same work and responsibilities which is in Asus India Pvt Ltd.

Responsible for handling the walk-In customers and providing a proper and quick resolution regarding their complaints, requests and queries. Daily reconciliation, MIS preparation and achieving desired sales targets. Responsible for CSAT and EQ scores of the store. To work in coordination with the team so mutually we can improve the profitability of the store. Responsible for maintaining proper inventory, daily sales report, MNPgrooming, branding and proper knowledge as per company standards. Responsible for resolving all customer queries and maintaining good relations with customers so they have a strong belief in our brand.

Responsible for handling the walk-In MNP customers and providing a proper and quick resolution regarding their complaints, requests and queries and persuading customers to switch their current operator. To work in coordination with the team so mutually we can improve the profitability of the store. Responsible for maintaining proper grooming and knowledge as per company standards.

Attending inbound calls and providing a proper and quick resolution regarding their complaints, requests and queries. Responsible for maintaining average call handling time and 4 hours of logged-in time. Responsible for maintaining a great CSAT score. Responsible for providing quick and accurate information. Responsible for doing upsell and cross-sell of VAS. Responsible for maintaining great quality while talking to the customer.

As a part of market research on insurance habits and what problems and challenges are faced by customers and how we can make insurance easily accessible for all. Work as a sales executive for Max Newyork Life Insurance for an insurance scheme(Bachat Beema Gulak). Deal with potential customers and inform them about our new insurance scheme. Responsible for achieving the desired sales target in coordination with the team. Responsible for maintaining good relations with customers and dealers so they have a strong belief in our brand.