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Dhrupad Shah

@user.2573400

IT Project Manager | 15+ Years | Finance, Telecom & Healthcare

Ahmedabad, Gujarat, India

ShAIp India LLCLondon Metropolitan University

Dhrupad Shah is a dynamic IT Project Manager with over 15 years of experience delivering complex IT projects on time and within budget across finance, telecom, and healthcare sectors. He has worked with ShAIp India LLC, Quick eSelling Inc., CoreTechno LLC, and Sterlite Technologies, leading teams and managing solution implementation, pre-sales, and technical support operations globally. Dhrupad excels in requirements gathering, risk management, stakeholder communications, and cross-functional team leadership.

Experience

Project Manager

ShAIp India LLC

•Feb 2022•India

Successfully handled Fortune 500 company projects globally; established project scope, managed plans, budgets, and schedules, and monitored risks.

Senior Manager - Solutions, Implementation & Support

Quick eSelling Inc

•Apr 2020 - Feb 2022•India

Structured support processes, streamlined implementation, and led solutions team to create SRS, RFPs, and project plans.

Sr. Technical Advisor

CoreTechno LLC

•Aug 2018 - Mar 2020•India

Provided technical expertise to management, developed technical documentation, and mentored technical staff.

Lead - Sr System Engineer

Sterlite Technologies Limited

•Jul 2015 - Jul 2018•India

Led team delivering 24x7 L3 technical support to Tier 1/2 telecoms and WiFi operators; managed client escalations and governance calls.

Senior Presales Engineer

Sterlite Technologies Limited

•Oct 2012 - Jul 2015•India

Assisted prospects with technical consulting and installation; developed scopes and complex solution designs.

Presales Engineer

Sterlite Technologies Limited

•Apr 2011 - Sep 2012•India

Collaborated with Product Management and Marketing to define sales messaging and coordinate proof-of-concept requirements.

Sr. Network and System Engineer

Sterlite Technologies Limited

•Sep 2008 - Apr 2011•India

Provided 24x7 technical support, troubleshooting hardware, software, and networking issues; delivered technical product training worldwide.

Education

London Metropolitan University

Polymer Engineering

Jan 2004 - Jan 2006

Nirma University

Plastics Engineering

Jan 2000 - Jan 2004

Skills

Project Management
Research and Analysis
Solution Designing
Communication
Interpersonal Skills
Team Building & Management
CRM
Business Process Mapping
Customer Service
Requirement Analysis
Solution Implementation
Escalation Management
Conflict Management
RFP/RFI Management
Operations Management