Rohit Ray
@user.2520052
Senior Sales Support Executive | 13+ Years in Media & Broadcasting
Kolkata, India
Rohit Ray is an organized and meticulous Senior Sales Support Executive with 13 years of hands-on experience in administrative and operational support across media, broadcasting, and IT sectors. At Times Global Broadcasting, he has managed subscription operations, MIS reporting, inventory distribution, and channel penetration programs for the entire East Region. Rohit combines strong analytical skills, Microsoft Office proficiency, and expertise in data analysis and invoice processing to drive organizational efficiency.
Experience
Senior Sales Support Representative
Times Global Broadcasting Co. Ltd
Managed channel penetration programs across East Region including Chhattisgarh. Maintained complete inventory of IRD, Remote, AV Cable & accessories. Processed subscription entries in MQS and managed subscription & carriage deal collections. Prepared consolidated MIS for large MSOs. Submitted monthly consolidated MIS & MSR to corporate office. Reviewed MSR of ~160 corporate customers and coordinated invoicing. Scheduled and organized meetings with sales managers and field staff. Coordinated with finance department for Carriage payment processing.
Consultant
National Geographic Channel
Responsible for swapping MPEG2 boxes with MPEG4 for 200 customers of East Region within 3 months. Collaborated with teams to define and implement marketing strategies. Generated reports detailing findings and recommendations. Managed multiple deadlines across several businesses.
Hardware Network Engineer
Inforace Solutions Pvt. Ltd
Posted across sites including ABP Ananda, VFS Global (American Visa), Vodafone, and STAR TV. Supported and resolved system/network issues for 160 staff at STAR TV. Designed and evaluated WAN and LAN connectivity technologies. Monitored networks and resolved technical problems.
Customer Service Associate
Tatwa BPO
Handled 250+ calls per day. Maintained customer satisfaction through forward-thinking strategies. Informed customers about promotions and resolved concerns. Collaborated with team members to achieve target results.
Hardware Network Engineer
The Techno Solutions
Managed network test facilities and resolved customer network issues. Provided network support for hubs, bridges, routers, and hardware. Integrated data, voice, and video networks for multi-site installations. Recommended network security standards and upgrades.
Education
Calcutta University
Bachelor of Commerce
Accounting and Finance
Licenses & Certifications
Basic Electronics & Hardware Networking (A+ & N+)
Brainware Computer Academy, Kolkata