Default profile banner
SS

Surya Srivastava

@suryasrivastava

Retention Manager at TradeX Software Pvt Ltd

Delhi NCR

TradeX Software Pvt LtdSRM University Lucknow

Surya Prakash Srivastava is an experienced Retention Manager with expertise in digital operations, strategy, and client management. He has a proven track record in improving retention, leading digital campaigns, and managing community growth across various platforms. His skills include data analysis using tools like Looker and Redash, and managing paid advertising campaigns.

Experience

Retention Manager

TradeX Software Pvt Ltd

•Invalid Date - Present•Delhi NCR

Lead Generation, Retention Planning, Content Management, Product & Feature improvement, Creating Landing Pages & Creative for Campaigns, Conduct market research and analysis on digital marketing industries.

Digital Operations Lead

Providential Platforms Pvt Ltd

•Invalid Date - Invalid Date•Noida

Creating Landing Pages & Creative for Campaigns, Designing, implementing, and maintaining the billing and cost efficiency of ads.

Operations Lead

Sharechat

•Invalid Date - Invalid Date•Bengaluru

Business excellence. Project managing, Quality Assurance, Moderations. Working as team leader member of Support Team & Guiding them Solutions. Campaign which help to grow the user base by 3x. TAT, implementing feedback & identifying potential issues.

Operation Community Manager

Circle Internet

•Invalid Date - Invalid Date•Bengaluru

Launched & Worked as a Support System Team Lead. Use SEO, Develop and update procedures, policies, or standards. Understand Users, timings of posting content notification style and text. Understand Users, timings of posting content, notification style and text.

Education

SRM University Lucknow

B.tech

CSE

Jan 2014 - Jan 2018

Skills

Clevertap
zoho
Notification
Content Writing
Facebook ads
Google ads
Redash
Looker
CRM tool
Metabase
Customer Service
Retool
Jira
Lead Genration