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Shivansh Tyagi

@shivanshtyagi

Desktop Support Engineer at Nucleus Software Exports Lid

Noida

Nucleus Software Exports Lid (Payroll Innovative Digitech Services)Meerut Institute of Engineering and Technology

Shivansh Tyagi is a motivated professional with experience in desktop support and system administration. He possesses strong knowledge of Windows operating systems (XP through 10) and services like DNS, DHCP, and RAS. His expertise includes configuring and troubleshooting LAN networks, managing Active Directory, and handling hardware/software deployments.

Experience

Desktop Support Engineer

Nucleus Software Exports Lid (Payroll Innovative Digitech Services)

•Mar 2022 - Present•Noida

Involves challenging career of New deployments/ Maintenance of client machines, Network issues. Responsible for installation and Configuration of operating systems like Windows XP and 7 and other software like MS Office 2010, Adobe. Providing solutions to the users regarding Windows 200, XP, 7, 8 and other software problems. Troubleshooting of PC's, printers and Routers and Assembling of Computers. Troubleshooting server and server network related problems. Upgrading Hardware and Software depending upon the client requirement. Installing and configuring DHCP and DNS. Install and configure the hardware peripherals like projector, web camera and other communication devices.

Education

Meerut Institute of Engineering and Technology

B.Tech

Jan 2021•Grade: 68.8

City Vocational Public School

12th

Jan 2017•Grade: 72.5%

St. Mary's Academy

10th

Jan 2015•Grade: 84%

Skills

Windows XP
Windows 7
Windows 8
Windows 10
DHCP
WDS
RAS
Terminal Services
Ethernet cabling
Router configuration
port forwarding
VMware Workstation
Active Directory
DNS
Mail
FTP
Quota
Backup
Recovery
Troubleshooting
Hardware Assembly
MS Office 2010
Adobe