Saranya Balakrishnan

Managed projects from concept to launch, develop, and coordinate realistic project estimates, plans, or metrics. Work and communicate with Engineering, Product Management, Quality Assurance, Operations teams, and customers. Managed risks, dependencies, and facilitate quick escalations as needed. Proficient in agile methodologies, including Scaled Agile Framework (SAFe).

Collaborate with the product team to define specifications, requirements, and acceptance criteria. Lead the product road map, build the feature roadmap for the product(s) to align with customer and market needs. Drive the Response Quality and Panelist Experience product vision, strategy, roadmap and manage expectations with stakeholders across the company for deliverables.

Analyzed proposed technical solutions based on customer requirements. Extensive experience with Tibco, PL/SQL, Tibco Admin and file transfer. Translated customer and system requirements into robust software designs using a test-driven approach. Conducted agile ceremonies (Backlog refinement, Scrum, Sprint planning, demo, and retrospective).

Developed code using Java, Tibco BW, and other programming languages for shipment processing. Wrote relational database queries for stored procedures, query optimization, and performance tuning. Worked extensively with Queues and topics for data flow. Client handling exposure from FEDEX Onsite Location in Brussels (2 years).