Neha Gupta is a skilled Software Developer with experience in building e-commerce solutions, notably managing complex refund processes for Jio/Jiomart. She is proficient in Python, REST APIs, and modern data streaming tools like Kafka and Redis. Her technical stack includes Docker, MongoDB, and Flask, complemented by experience in developing chatbots and RPA solutions.
Experience
Graduate Software Developer
Fynd
Accomplished multiple projects for Jio, focusing on refund management for Jiomart. Collaborated with Tira, JMP, and FYND teams, streamlining workflows and ensuring prompt customer refunds. Built strong stakeholder relationships and consistently achieved successful outcomes through proactive issue resolution and post-project evaluations, fostering a collaborative environment. Successfully managed refund projects for JIO in Jiomart, Tira, JMP, and FYND using Python, RestApi, Redis, MongoDB, Kafka, Docker, and Sanic, involving implementing RestAPIs, integrating with Redis and MongoDB, utilizing Kafka for real-time data streaming, and deploying with Docker for seamless deployment.
Associate Software Engineer
IGT Solutions
Created multiple chatbots utilizing yellow.ai platform. Applied coding skills and knowledge to develop efficient and interactive chatbot solutions. Collaborated with cross-functional teams to gather requirements and ensure seamless integration of chatbots into various systems.
Robotics Process Automation Trainee
IGT Solutions
Created and trained chatbots using Yellow.AI and LivePerson as an accomplished RPA Developer. Developed interactive and intelligent solutions to enhance customer experiences, consistently delivering impactful results through collaboration and innovation.
Education
FGIET, Raebareli
B.Tech.
Computer Science
Learned about the core of Computer science, including Operating Systems, Computer Architecture, Microprocessors & their Interfacing, and Databases.