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Mohammed IrfanMI

Mohammed Irfan

@mohammed.irfan

Special Project Associate at Iksula Services Pvt Ltd

Jaipur, India

Iksula Services Pvt Ltd (Etsy.com)SSG Pareek PG College Bani Park Jaipur

As a "Special Project Associate" in E-commerce, I am dedicated and result oriented professional to deliver exceptional service in resolving E-commerce queries and guiding best essential key points to the sellers to sell their products with ease by maintaining the quality of their listings and shop.

Experience

Special Project Associate

Iksula Services Pvt Ltd (Etsy.com)

Full-time•Apr 2021 - Present•Jaipur, India

Managing seller's account and helping them to grow their online store through Calls and Emails. Helping sellers to open and set up the online store on ETSY and also do verification with KYC and KYB. Help in SEO and maintain the quality of online shops and Listings. Help international sellers to manage their account via emails. Handling multiple projects: Member Support, Shop Management, IVR & Seller Retention.

Quality Analyst

IMS (Interactive Manpower Solutions)

Full-time•Jan 2019 - Jan 2020

Checked the quality of property preservation services which was outside of India. Conducted tests and entertained quality assurance of property preservation services of other countries.

Education

SSG Pareek PG College Bani Park Jaipur

BCA

Bachelor of Computer Application

Commerce

Skills

Email Support
Seller Acquisition
Ecommerce Development
Inbound Process
Outbound Sales
Online Sales
SEO Strategies
Buyer Communication
Chat Support
Observation
Decision Making
Communication
Multi-tasking
Quick Learner
Fast Adaptation