Kartik Shrivastava
@kartikshrivastava
Customer Success Executive at Field Assist
Gwalior, MP
Kartik Shrivastava is a data enthusiast with experience as a Customer Success Executive, specializing in designing workflows and providing data visualization solutions. He has developed proficiency in Python, SQL, and various data tools like Tableau and Power BI. His technical projects include building a deployment-ready SMS spam classifier and a movie recommender system.
Experience
Customer Success Executive
Field Assist
Designed and deployed 100+ application Workflows and data Dashboards as per various client’s business requirements. Onboarded multiple clients (Onshore/Offshore) on FA Flo platform to automate their workforce management tasks. Added value to 50+ Admins & managers through Data Visualization in form of Reports and Tables on Live Production Data. Acted as reliable POC for FA Flo to aid and support 500+ user base. Managed accounts of 10 different reputed clients in CPG industry across India, each having dynamic user counts and feature requirements. Analyzed and prepared the product documentation of various modules of FA Flo app and Creator dashboard on Github leading to significant drop in product configuration time.
Summer Intern - On Site
Vedanta - Hindustan Zinc Limited
Analyzed and prepared info-graphic visualizations by studying past 6 months DSRs, DM records and user manuals of Sandvik fleet HEMM. Strategy development & compilation to reduce the MTTR of Sandvik HEMMs by 50% through micro-analysis of maintenance process, field visits and collaborations with stakeholders from Vedanta and Sandvik.
Education
IIT (ISM) Dhanbad
B.Tech
Mining Machinery Engineering
Ramkrishna Vidya Mandir (CBSE)
AISSCE/12th Standard
Licenses & Certifications
Machine Learning and Data Science Program
GeeksForGeeks
Object Oriented Data Structures in C++
VIVA Technologies
Python Data Structures
Coursera