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GAYATHRI MADHAN

@gayathrimadhan

Senior Contract Administrator at Hewlett Packard

Chennai, India

https://www.linkedin.com/in/gayathri-g-

Hewlett PackardSymbiosis Centre for Distance Learning

Gayathri is a proactive and astute professional with nearly 4 years of experience in Operations, Contract, and Task Management. She possesses expertise in process excellence, resource management, and contract administration, having managed complex work orders for international clients across the Americas and Asia Pacific. She is an effective communicator with exceptional relationship management skills, dedicated to ensuring optimal resource utilization and high customer satisfaction.

Experience

Senior Contract Administrator

Hewlett Packard

Full-time•Aug 2003 - Mar 2007•Chennai, India

Managed contract lifecycle, including renewals, amendments, and closures for major corporate clients. Accountable for Quality Assurance and ensuring process adherence during ISO audits. Led team management and delivered training for ISO 9001:2000 Certification. Served as a major point of contact for international customers, ensuring Service Level Agreement (SLA) compliance and high customer satisfaction.

Professional Voice Over Artist and Singer (Freelance)

Independent

Freelance

Worked for local and international clients, performing as a voice over artist and singer.

Carnatic Music Teacher

National Public School

Teaching•Bangalore

Provided professional Carnatic music teaching experience.

Education

Symbiosis Centre for Distance Learning

Post-Graduation Diploma in Business Administration - Human Resource

Human Resources

Jan 2004

Meenakshi College for Women

Bachelor of Commerce

Jan 2001

Music Academy

Diploma in South Indian Carnatic Music

Music

Jan 2003

Licenses & Certifications

Six Sigma Green Belt

LinkedIn

• No expiration

Human Resources Foundation

LinkedIn

• No expiration

Recruiting Foundations

LinkedIn

• No expiration

Technical Recruiting

LinkedIn

• No expiration

Google Calendar Certification

Coursera

• No expiration
View Credential

HR ATS Applicant Tracking System

Udemy

• No expiration

Customer Success Management Fundamentals

LinkedIn

• No expiration

Skills

Contract Management
Quality Assurance
Audits
Reporting & Documentation
Training & Development
Client Relationship Management
Customer Management
Process Analysis
Team Management
Six Sigma Green Belt
HR ATS
Business Continuity Planning
Communication
Adaptability