Akshu Sharma
@Akshusharma
Junior executive at Axis bank
Delhi, India
Dedicated and results-driven professional with 1 year of work experience delivering high-quality results in fast-paced environments. Skilled in handling responsibilities efficiently, maintaining professionalism, and ensuring timely completion of tasks. Strong communication, teamwork, and problem-solving abilities with a commitment to continuous learning and organizational growth.
Experience
Junior executive
Axis bank
Worked as a Customer Service Support at Axis Bank since June 2023, handling secure management and tracking of property documents while ensuring timely delivery to customers. Maintained daily compliance reports for documents stored in fireproof vaults and provided end-to-end customer support for smooth service operations. Achieved 100% customer service efficiency, ensured error-free handling of confidential documents, and improved accuracy in document tracking and reporting.
Education
Galgotias university
Mba
Hrm marketing
Completed an MBA specializing in HR and Marketing, supported by a background in Hospitality Management, building a strong foundation in business, customer service, and strategic thinking. Enhanced skills through certifications in digital marketing, HR practices, Spanish language, and graphic design, along with publishing a research paper on digitalization in the FMCG sector. Gained practical exposure through internships and academic projects involving brand analysis, marketing strategies, and competitive business studies. Achieved recognition with a 3rd position in an essay writing competition, participated in marketing events, and developed technical skills in MS Excel and PowerPoint, along with interests in creative and personal development activities.