Rajesh Baghel

Resolved technical issues highlighted by customers alerting the IT Team Lead and updating clients on progress. Reworked on code as per the feature enhancement. Monitored Grafana, Prometheus, build deployment using jenkins, config changes, manually re-run tests using K8s. Gained exposure in managing and building distributed systems using kubernetes and docker. Defect management: Defect logging, reporting and resolution (close) using JIRA. CFD’s (Customer Found Defects) Handling: Replication of defect reported in client’s production environment and its impact analysis. Identified possible system enhancement to improve functionality and administration. Collaborated with a quality assurance team to verify the correct implementation of software development changes. Proactively contributed and communicated project enhancement ideas during team meetings. Gained an understanding of industry-specific software and application products to provide support actively. Supported software code review, system integration, and validation in line with company and regulatory requirements. Identified possible system enhancements to improve functionality and streamline administration.

Developed the CDA (Customer Deal Approval) application using Python with Django to sell hardware products to Cisco customers like Wipro, Trident, etc. Built scalable APIs with databases like MySQL while managing the authentication process using JWT. Identified scope for possible system enhancement to improve functionality and administration. Collaborated with a quality assurance team to verify the correct implementation of software development changes. Built database models, APIs, and views using Python with Django to create an interactive application. Proactively contributed and communicated project enhancement ideas during team meetings.