Himanshu Bari

Handling complaints in a diplomatic way. How to act as a first point of contact for the customer and able to respond and adapt to the needs of all customers. Quickly understand the customer’s point of view and empathize with them, and answer them quickly and efficiently. Excellent in handling escalations and adamant customers. Creating Purchase orders for different vendors and materials in SAP ERP. Ticket raising and resolving the customer issues. Invoice handling and payment release.

Develop Python solutions associate with data collection, management, and utilization. Works on several python packages such as Pandas, NumPy, Matplotlib and Seaborn. Involve in data wrangling, data cleaning and pre-processing data for further analysis. Created SQL scripts and analysed the data in MS Excel and worked on SQL operations. Imported data from multiple data sources and created automated reports in Power BI after cleaning and pre-processing the data. Implemented data exploration to identify the patterns in the data and reports to higher management. Maintain leadership responsibility to ensure data consistency and quality across the end-to-end process.